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You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

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Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)

Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)

Monaco: +377 97 97 58 00 (9/12am - 2/5pm)

Switzerland: Geneva +41 22 819 02 02 & Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address: protectiondesdonnees@societegenerale.fr.

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address: lux.dpooffice@socgen.com.

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address: lux.dpooffice-branch-IT@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address: list.mon-privmonaco-dpo@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : ch-dataprotection@socgen.com

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: FR-SGPB-Relations-Clients@socgen.com or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date it is sent and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  

The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: www.lemediateur.fbf.fr or by mail at:

Le Médiateur de la Fédération Bancaire Française
CS 151
75422 Paris CEDEX 09

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: www.amf-france.org/fr/le-mediateur or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the subscription, application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to clienteleprivee.sglux@socgen.com and for customers residing in Italy at societegenerale@unapec.it

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:
direction@cssf.lu

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

sgpb-reclamations.ch@socgen.com
 

Clients may also contact the Swiss Banking Ombudsman: 

www.bankingombudsman.ch

Geopolitics of the art world - Chapter 3: Europe and the Great Revival of France

During the second half of the 20th century, France lost a significant part of its influence, a reality that we did not fully realize at first. Our cultural elites, within institutions (fine arts schools, museums, and art centers), partly for ideological reasons (a form of anticapitalism), were in a position of opposition to art from the United States. This explains why we probably saw less American art in France than in other European countries. 

Portrait de Nathalie Obadia, galeriste spécialisée en art contemporain.
Nathalie Obadia

Gallery owner specializing in contemporary art, with galleries in Paris and Brussels. She is also the author of the landmark book "Geopolitics of Contemporary Art" and teaches at Sciences-Po Paris.

© Luc Castel

The Rise of the German Artistic Ecosystem After the War 

Thus, following the Marshall Plan, Germany emerged as an American stronghold in Europe, with major collectors (including captains of industry) in Germany starting to buy works by North American artists, benefiting from tax incentives for corporate patronage. These private collectors also began buying works by German artists, who became major figures on the international scene, such as Georg Baselitz, Anselm Kiefer, Josef Beuys, and Gerhard Richter. This occurred in a context where Germany used the arts to show that the page of Nazism had been definitively turned, with the creation of Documenta (which would become the world's most important quinquennial of contemporary art) in Kassel in 1955. The Cologne Contemporary Art Fair was also launched in 1967 and established itself as a major event in the European market. 

Dynamism of the United Kingdom and "Cool Britannia" from the 1980s to the early 2000s

At the same time, starting in the early 1970s, Great Britain displayed a new dynamism, supported internationally by the British Council, whose mission is to promote the English language and British culture, particularly through the visual arts. Some major collectors participated in and amplified this movement, such as Charles Saatchi, who supported the rise of the "Young British Artists," including Damien Hirst, Sarah Lucas, Tracey Emin, and Fiona Rae. This excitement reached its peak in the 1990s and early 2000s. From this period, British artists began to appear in American collections, which already included a number of German creators but very few French ones. 

Since the 2010s: The Great Revival of France 

France gradually realized that its strategy, focused on the public sphere, had neglected the market. This was in the early 2000s, which coincided with the arrival of a generation of very influential French avant-garde collectors. Among them, François Pinault, a pioneering figure, acquired Christie's in 1998 before establishing his two museums in Venice. Bernard Arnault followed suit, combining his passion for the arts with a marketing strategy in which several LVMH group brands actively collaborate with major contemporary artists (such as Louis Vuitton with Takashi Murakami or Yayoi Kusama). As a champion of luxury, France fully leveraged the synergy between the clothing, gastronomy, hospitality industries, and contemporary art. Other prominent collectors deserve mention, such as Daniel and Florence Guerlain, Edouard Carmignac, or Laurent Dumas, alongside numerous anonymous collectors. France now has hundreds of very strong collectors and thousands of other passionate collectors, who together contribute to a driving force and fuel a deep and diverse gallery network. Major foreign galleries are now all established in France, pushing French galleries to further professionalize and often position themselves internationally, particularly through art fairs, to promote French artists abroad and, conversely, to represent international artists in France. Currently, Paris has become the primary hub of contemporary art in Europe. The city is home to major galleries, foundations, museums, and contemporary art centers with highly ambitious programs and global influence. Institutions traditionally reserved for classical artists contribute to this movement through collaborations with contemporary artists: the Louvre with Luc Tuymans, the Musée d'Orsay with Peter Doig, or the Orangerie with Robert Ryman. This energy extends far beyond Paris, throughout the entire territory, thanks to a rich network of institutions and fairs. This makes France attractive not only to collectors but also to artists themselves, who see the benefits of settling in a region of the world offering so many opportunities to exhibit their work. French artists have become more ambitious and open to the international scene, and conversely, international artists have settled in France, such as Ugo Rondinone, Anselm Kiefer, Miquel Barcelo, Sean Scully, or Jim Dine. Not to mention the numerous artist residency and workshop programs, the number of which has exploded in recent years. Therefore, it is safe to say that there has been a true renaissance.

FIND OUR OTHER ARTICLES:

  • Chapter 1: Assertion of American Leadership 

  • Chapter 2: Contemporary Art and the "Global South" 

DISCLAIMER:

Societe Generale Private Banking is Societe Generale Group’s business operating through its head office at Societe Generale SA, as well as departments, branches and subsidiaries located in the areas referred to below, under the Societe Generale Private Banking brand, and is the distributor of this document.

This video/audio content constitutes an advertising medium and holds no contractual value. It is not intended to provide an investment service. In addition, it does not constitute investment advice or a personalised recommendation on a financial product, or advice or a personalised recommendation on insurance, or any form of canvassing, or legal, tax or accounting advice from any Societe Generale Private Banking entity whatsoever.

The information contained in this document may be amended without prior notice, and is for illustrative purposes only to provide the reader with information that may be of use in making decisions. Any information on past performance, even repeated performance, does not under any circumstances guarantee future performance.

The private bankers of the Societe Generale Private Banking entities can provide potential investors with more detailed information on the offerings, within their Societe Generale Private Banking entity, in the theme presented in this video/audio content.

This video/audio content is confidential and intended solely for the viewer/listener. It may not be made public or disclosed to any third party, nor reproduced in whole or in part without the prior written agreement of the Societe Generale Private Banking entity concerned.

Under no circumstances shall any Societe Generale Private Banking entity be held liable for any decision made by an investor on the sole basis of the information contained in this video/audio content.

Societe Generale Group maintains an operational administrative organisation taking all necessary measures to identify, verify and manage conflicts of interest. To that end, the entities of Societe Generale Private Banking have established a conflicts of interest management policy aimed at managing and preventing conflicts of interest. For more details, clients of Societe Generale Private Banking may refer to the conflicts of interest management policy available on request from their private banker.

Societe Generale Private Banking have also established a policy to address any complaints filed by its clients. Clients may request this policy from their private banker or on the institutional website of Societe Generale Private Banking (www.privatebanking.societegenerale.com).

Laurent Issaurat