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Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)

Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)

Monaco: +377 97 97 58 00 (9/12am - 2/5pm)

Switzerland: Geneva +41 22 819 02 02 & Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address: protectiondesdonnees@societegenerale.fr.

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address: lux.dpooffice@socgen.com.

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address: lux.dpooffice-branch-IT@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address: list.mon-privmonaco-dpo@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : ch-dataprotection@socgen.com

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: FR-SGPB-Relations-Clients@socgen.com or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date it is sent and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  

The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: www.lemediateur.fbf.fr or by mail at:

Le Médiateur de la Fédération Bancaire Française
CS 151
75422 Paris CEDEX 09

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: www.amf-france.org/fr/le-mediateur or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the subscription, application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to clienteleprivee.sglux@socgen.com and for customers residing in Italy at societegenerale@unapec.it

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:
direction@cssf.lu

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

sgpb-reclamations.ch@socgen.com
 

Clients may also contact the Swiss Banking Ombudsman: 

www.bankingombudsman.ch

Geopolitics of the art world - Chapter 2 : Contemporary Art and the "Global South"

First and foremost, let's be cautious with terminology. While we can speak of a Western world, the "global south" does not exist as such, and this notion encompasses highly heterogeneous realities. Moreover, it includes countries that vehemently reject being assimilated into the "south." 

Portrait de Nathalie Obadia, galeriste spécialisée en art contemporain.
Nathalie Obadia

Gallery owner specializing in contemporary art, with galleries in Paris and Brussels. She is also the author of the landmark book "Geopolitics of Contemporary Art" and teaches at Sciences-Po Paris.

© Luc Castel

China: From International Opening in the 1980s to Recentralization in the 2000s 

With the exception of a few commercial outposts, China was not colonized by colonial powers and is now striving to differentiate itself from the West. The country encourages its artists to produce contemporary art inspired by ancient traditions, through calligraphy and nature representation. For about thirty years, Chinese artists, particularly those working in the "pop" vein close to Western contemporary art, emerged. Their works were acquired by local and international collectors, yet there has always been a reluctance from official Chinese institutions to include them in public collections. Today, these art forms are increasingly marginalized, and the programming in China is closing in on itself. Public and private museums are encouraged to focus on traditional programming, further marginalizing Western artists. When these artists are admitted, it is often in the realm of abstraction, which easily passes through the censor's scrutiny. The new collectors are encouraged to buy locally, as it is becoming increasingly difficult to escape criticism or disapproval by displaying international artists on their property. China has a relatively strong local art market today and promotes artists who can adapt to censorship requirements. However, internationally, contemporary Chinese artists are less inclined to export their work and have seen a noticeable decline from the 1980s to the 2010s. 

India: Between the Dynamism of the International Diaspora and Local Conservatism 

India benefits from an international language, English, and a powerful diaspora that is very active in certain regions of the world, such as the Middle East, North America, or the United Kingdom. However, there remains a stark contrast between the country's significant demographic and economic weight and its limited influence in the field of contemporary art. At the center of the game, the current government is pursuing a national policy centered around a certain idea of "Indianness" (or "Hinduness" or "Hindutva"), opposing both Marxist-Leninist and capitalist influences, which explains the country's relative closedness to international contemporary art. Public museums are clearly underfunded, and no effort is made to support the Indian contemporary art scene. In this regard, the absence of Indian representation, except for two past editions, at the Venice Biennale is indicative of this lack of interest. This is a notable difference compared to China, which continues to support a certain visibility through its large pavilion at the Venice Arsenale. However, the influence of Indian diasporas, particularly in the United Kingdom and the United States, is very active in supporting local major museums, and they purchase and collect contemporary Indian art for themselves and the museums they support.

The Middle East: A New Platform for the "Global South"? 

The art market in the Middle East is narrower but energized by major institutional projects such as the Louvre and the future Guggenheim Museum in Abu Dhabi, the Centre Pompidou AlUla in Saudi Arabia, and Sharjah in the United Arab Emirates. Through its biennial, Sharjah is emerging as a significant pivot of this "Global South," a confluence point for Africa, particularly East Africa, India, and South Asia. Led by Hoor Al-Qasimi, who studied arts in the United Kingdom and has a highly international profile, this biennial is committed to presenting "non-Western" art forms. This position as a "reference biennial of the south," previously held by Sao Paulo in Brazil, is possibly shifting to Sharjah.

Africa: National Locomotives Not Yet at Destination Regarding 

Africa, we can now make an initial assessment, which begins with the observation of the fragmentation and diversity of situations across the continent's 54 states. Senegal, once seen as a pioneer of modernity in West Africa, is now returning to a celebration of traditions. In this very particular context, questions arise about the future of the Senegalese art scene, whose remarkable Dakar Biennale, long a standard-bearer of a certain progressivism on the continent, had to be canceled in 2024 due to lack of funding. Nigeria, immense in population and benefiting from a dynamic international diaspora, suffers from endemic problems that prevent the emergence of a true artistic ecosystem. In South Africa, Cape Town certainly benefits from the Zeiss Museum of Contemporary Art, and some national artists have gained global recognition, but overall, the country must manage other political, economic, and social priorities. Efforts to establish "hubs" of African Art, through large international trade fairs, such as the 1-54 Contemporary African Art Fair, initially based in London before moving to Marrakech, have garnered significant enthusiasm. However, the initial enthusiasm has somewhat faded since then. 

Latin America: Giving Voice to Indigenous Practices 

Latin America is currently in the spotlight, with the sixtieth edition of the Venice Biennale, whose artistic director is the Brazilian Adriano Pedrosa. His project for the Biennale, quite radical, is to give voice to indigenous peoples and other "forgotten" artists of the Global South, who are widely represented for this edition. The exhibition features 20th-century artists, mostly unknown to the general public, some of whom embody a local appropriation of modernist trends, and others express more ancestral forms of artistic expression, which sometimes touch on the realm of craftsmanship. This is certainly fascinating, but the priority given to "outsiders" seems to have the consequence that major artists, such as Beatriz Milhazes or Tunga, are absent from the central exhibition. These omissions are probably explained by the fact that these artists have already found their place in the international art market, as early as the 1980s and 90s. Evidently, Pedrosa's project is to prioritize creators who have remained in the shadows until now, starting with indigenous peoples. These are primarily the voices that we hear rising in the spaces of the 2024 Biennale.

DISCLAIMER:

Societe Generale Private Banking is Societe Generale Group’s business operating through its head office at Societe Generale SA, as well as departments, branches and subsidiaries located in the areas referred to below, under the Societe Generale Private Banking brand, and is the distributor of this document.

This video/audio content constitutes an advertising medium and holds no contractual value. It is not intended to provide an investment service. In addition, it does not constitute investment advice or a personalised recommendation on a financial product, or advice or a personalised recommendation on insurance, or any form of canvassing, or legal, tax or accounting advice from any Societe Generale Private Banking entity whatsoever.

The information contained in this document may be amended without prior notice, and is for illustrative purposes only to provide the reader with information that may be of use in making decisions. Any information on past performance, even repeated performance, does not under any circumstances guarantee future performance.

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Societe Generale Group maintains an operational administrative organisation taking all necessary measures to identify, verify and manage conflicts of interest. To that end, the entities of Societe Generale Private Banking have established a conflicts of interest management policy aimed at managing and preventing conflicts of interest. For more details, clients of Societe Generale Private Banking may refer to the conflicts of interest management policy available on request from their private banker.

Societe Generale Private Banking have also established a policy to address any complaints filed by its clients. Clients may request this policy from their private banker or on the institutional website of Societe Generale Private Banking (www.privatebanking.societegenerale.com).

Laurent Issaurat